Effective Date: 06/07/2025
Website: cousinscalicut.com
Brand Name: Cousins

Welcome to Cousins! These Terms and Conditions govern your use of our website, products, and services. By accessing or making a purchase on our website, you agree to be bound by these terms.

  1. Use of the Website
    You must be at least 18 years old to place an order or use our services.

You agree to provide accurate and complete information while creating an account or making a purchase.

You may not use our website for any unlawful or unauthorized purpose.

  1. Product Information
    We strive to display accurate product descriptions, sizes, prices, and availability. However, minor variations in color or design may occur due to photography or screen settings.

Prices are subject to change without notice.

All sizes are approximate and follow standard Indian sizing guidelines.

  1. Orders and Payments
    Orders are confirmed only after successful payment via our secure gateway (Razorpay).

We reserve the right to refuse or cancel orders at our discretion (e.g., suspected fraud, pricing errors, or stock issues).

For more on cancellations and refunds, please refer to our Cancellation and Refund Policy.

  1. Shipping and Delivery
    We ship across India and to select international destinations (if applicable).

Estimated delivery times will be shared at checkout and via email/WhatsApp.

We are not liable for delays caused by courier companies, natural disasters, or unforeseen circumstances.

  1. Returns and Exchanges
    You may initiate a return or exchange within 7 days of receiving your order, subject to our Return Policy.

Items must be unused, unwashed, and in original condition with tags.

Return shipping charges may apply unless the product is defective or incorrect.

Please refer to our Cancellation and Return Policy for more details.

  1. Intellectual Property
    All content on the website, including logos, images, text, and product designs, is the property of Cousins and protected by copyright and trademark laws.

You may not copy, reproduce, or use our content without written permission.

  1. Privacy and Data
    Your personal data is handled in accordance with our Privacy Policy.

We collect only the necessary information required to process your orders and enhance your experience.

  1. Liability Limitation
    Cousins shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or products.

We make no guarantees about the uninterrupted or error-free operation of the website.

  1. Modifications to Terms
    We reserve the right to modify these Terms and Conditions at any time. Changes will be effective from the date of update on this page.

Continued use of the website after updates constitutes acceptance of the new terms.

  1. Governing Law
    These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in [Your City, e.g., Mumbai, Bangalore].
  2. Contact Us
    For any questions or concerns, please contact:

Email: calicutcousins@gmail.com
Phone: +91 9895 767 621
Address: Koyenco Bazar, SM Street, Cross Road, Calicut – 673001