Effective Date: 06/07/2025
Brand Name: Cousins
Website: cousinscalicut.com

CBride (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or interact with our services.

  1. Information We Collect
    We collect personal information when you:

Place an order or register an account

Subscribe to our newsletter or promotional campaigns

Contact us via email or WhatsApp

Fill out forms or participate in surveys

This information may include:

Name, contact number, email address

Billing/shipping address

Payment details (processed securely via Razorpay)

Order history and preferences

IP address, browser type, device info, and cookies (for analytics)

  1. How We Use Your Information
    We use your information to:

Process orders and deliver products

Provide customer support and resolve issues

Send order updates, offers, and newsletters

Improve website functionality and user experience

Comply with legal obligations

  1. Sharing Your Information
    We do not sell or rent your personal information. Your data may be shared only with:

Payment processors (e.g., Razorpay)

Logistics partners for order delivery

Customer support tools (email or WhatsApp support)

Marketing partners (for sending offers, only with consent)

Government/law enforcement when legally required

All third-party services adhere to strict data security and confidentiality policies.

  1. Data Security
    We implement appropriate technical and organizational safeguards to protect your personal data, including:

Secure socket layer (SSL) encryption

PCI-compliant payment gateways (Razorpay)

Regular system audits and limited access controls

  1. Your Choices & Rights
    You can update or delete your information by logging into your account or contacting us.

You can opt-out of marketing communications at any time by clicking the “Unsubscribe” link in our emails or messaging us on WhatsApp.

You may request a copy of your data or raise concerns by contacting us.

Email: calicutcousins@gmail.com
Phone: +91 9895 767 621
Address: Koyenco Bazar, SM Street, Cross Road, Calicut – 673001